Year on year, clients are subjected to streamlining exercises around the day-to-day running of their IT Systems and Applications, and at the same time the Market is demanding a more Agile approach towards IT system changes. This requires IT managers to find multi-skilled and experienced resources in a very niche and specialist market.
Outsourcing can provide a solution to this paradox. First Derivatives are a market-leading provider of fully Managed Support Services, which give our clients Fixed Cost transparency, more efficient headcount utilization and addresses the problems around acquiring skills that are hard to locate. Our global presence and Nearshore facilities, allows us to provide clients with a scalable follow-the-sun Support Service that fits into even the most complex organisations worldwide.